Privacy policy

Effective Date: April 12, 2026

Quick Summary

  • 🔒 We collect your name, email, address, and payment info to process your orders
  • 📧 We may send marketing emails and use analytics — you can opt out anytime
  • 🤝 We only share your data with trusted partners needed to run our store
  • 🍪 We use cookies to improve your shopping experience
  • 🇪🇺 EU customers have full GDPR rights
  • 🇺🇸 California customers have full CCPA rights
  • 📩 Questions? Email us at info@pawfectionpetstore.com

For full details, see the policy below.

Privacy Policy

At PAWFECTION STORE, LLC, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data when you visit or shop at pawfectionpetstore.com.

1. Information We Collect

We collect information you provide directly to us, as well as information collected automatically when you use our store:

Information you provide:

  • Full name
  • Email address and phone number
  • Billing and shipping address
  • Payment information (processed securely — we never store your full card details)
  • Communications you send us (emails, support requests)

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our store
  • Device information
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and ship your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your customer service inquiries
  • Send promotional emails and special offers (you may unsubscribe at any time)
  • Improve our store, products, and customer experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share your data for two specific purposes:

For Order Fulfillment (Shipping) We share your name and shipping address with our trusted suppliers and shipping carriers solely to deliver your order to you. Your information is shared only to complete your order and for no other purpose.

For Our Own Marketing We use your email address to send you updates, promotions, and special offers from PAWFECTION STORE, LLC only. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.

We do not share your information with any third-party advertisers, data brokers, or marketing companies outside of our own store communications.

Platform & Legal Requirements We also share data with our e-commerce platform and analytics tools solely to operate our store, and with legal authorities only if required by law.

4. Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small files stored on your device.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our store.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, process transactions, resolve disputes, and comply with our legal obligations. If you would like your data deleted, please contact us at info@pawfectionpetstore.com.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are encrypted and processed securely.

7. Your Rights — GDPR (EU & EEA Customers)

If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data
  • Right to restrict processing — request that we limit how we use your data
  • Right to data portability — request your data in a structured, machine-readable format
  • Right to object — object to how we process your data, including the use of your data for marketing communications and analytics purposes
  • Right to lodge a complaint — with your local data protection authority

To exercise any of these rights, contact us at info@pawfectionpetstore.com.

8. Your Rights — CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know — what personal information we collect, use, and share
  • Right to delete — request deletion of your personal information
  • Right to opt out — we do not sell your personal information
  • Right to non-discrimination — we will not treat you differently for exercising your rights

To exercise any of these rights, contact us at info@pawfectionpetstore.com.

9. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 info@pawfectionpetstore.com 🏢 PAWFECTION STORE, LLC 🌐 pawfectionpetstore.com