Terms of service
Effective Date: April 12, 2026
Quick Summary
- ✅ By using our store you agree to these terms
- 🛒 Orders are offers to purchase — we reserve the right to accept or decline
- 💰 Prices may change without notice
- 🚚 Delivery times are estimates only — not guaranteed
- 🔒 Your data is handled per our Privacy Policy
- 🚫 No unauthorized commercial use, scraping, or misuse of our store
- ⚖️ Governed by the laws of the state where PAWFECTION STORE, LLC is headquartered
- 📩 Questions? Email us at info@pawfectionpetstore.com
For full details, see the terms below.
Terms of Service
OVERVIEW
Welcome to PAWFECTION STORE, LLC! The terms "we", "us" and "our" refer to PAWFECTION STORE, LLC. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device type and settings.
We do not warrant that the appearance or quality of any products purchased will meet your expectations or be identical to what is depicted in our store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. PAWFECTION STORE, LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and process your payment.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
We may offer promotions from time to time that are governed by separate terms. If there is a conflict between promotion terms and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate payment information for all purchases. You represent and warrant that your credit card information is true and correct, that you are authorized to use it, and that you will pay all charges incurred including applicable taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, video, and audio, are owned by PAWFECTION STORE, LLC, its affiliates or licensors and are protected by U.S. and foreign intellectual property laws.
You may use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material from the Services without our prior written consent. Unauthorized use may violate federal and state intellectual property laws. All rights not expressly granted are reserved by PAWFECTION STORE, LLC.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools through the Services, which we neither monitor nor control. Such tools are provided "as is" and "as available" without any warranties or endorsement. We shall have no liability arising from your use of optional third-party tools. Use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. If you leave our Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to third-party websites, products, or services. Please review third-party policies carefully before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
PAWFECTION STORE, LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with PAWFECTION STORE, LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and PAWFECTION STORE, LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with PAWFECTION STORE, LLC.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also collects and processes certain personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify as well as third parties in order to provide services to you. Please review our Privacy Policy for full details on how we and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such feedback for any purpose, including commercial use.
You represent and warrant that you own all rights to your feedback and that it complies with these Terms. We are under no obligation to maintain your feedback in confidence, pay compensation for it, or respond to it. We may monitor, edit, or remove feedback that we determine to be unlawful, offensive, or otherwise objectionable.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services: for any unlawful or malicious purpose; to violate any regulations or laws; to infringe intellectual property rights; to harass or harm any person; to transmit false or misleading information; to send spam or unsolicited communications; to impersonate any person or entity; or to engage in any conduct that restricts or inhibits anyone's use of the Services.
You also agree not to upload malicious code; reproduce or resell any portion of the Services; collect personal information of others; or use any automated tools, bots, scrapers, or AI agents to access the Services without authorization.
We reserve the right to suspend or terminate your account at any time if you violate any part of these Terms.
SECTION 14 - AGENTS
This section applies if you use or enable any automated software or service ("Agent") to access or interact with the Services. No Agent may access the Services unless it identifies itself in all HTTP/HTTPS requests, does not mimic human behavior, responds truthfully when asked if it is a computer, and does not circumvent any access controls. We may limit, by technical measures, whether and how any Agent accesses the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, PAWFECTION STORE, LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless PAWFECTION STORE, LLC, Shopify, and our affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third-party rights, or your use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. These Terms constitute the entire agreement between you and us regarding your use of the Services and supersede any prior agreements.
SECTION 21 - ASSIGNMENT
You may not transfer or assign this Agreement or any of your rights without our prior written consent. We may transfer or assign these Terms without consent or notice.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the state where PAWFECTION STORE, LLC is headquartered. You consent to venue and personal jurisdiction in such courts.
SECTION 23 - HEADINGS
Headings in this agreement are included for convenience only and shall not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 info@pawfectionpetstore.com 🏢 PAWFECTION STORE, LLC 🌐 pawfectionpetstore.com